Contact us

DocCertify is built and supported by a small team. Email reaches us directly and is the fastest way to get a real answer.

How to reach us

• Support and general enquirieshello@doccertify.com — questions about issuing, verification, templates or your account. We aim to respond within 2 business days.
• Billing and refundshello@doccertify.com — see our Refund & Cancellation Policy for what we refund and how to ask.
• Security reportshello@doccertify.com — we acknowledge good-faith reports within 48 hours and will never take legal action against responsible research. Details on our security page.
• Privacy and data requestshello@doccertify.com — access, correction or deletion of personal data. See our Privacy Policy.

Registered address

[Registered address to be added]
Jammu & Kashmir, India

Phone

[Contact number to be added]
Monday to Friday, 10:00–18:00 IST.

Verifying a document

If someone sent you a DocCertify certificate or letter and you want to confirm it is genuine, you do not need to contact us or create an account. Go to doccertify.com/verify and enter the document ID, or scan the QR code on the document itself.

For questions about the contents of a specific document — whether a qualification was awarded, or the terms of a letter — contact the organization that issued it. They are named on the verification page. We confirm that a document is authentic and unaltered; we are not the author of the claims inside it.